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QUICK QUESTION?

 Please see our FAQs below.

 For urgent booking related matters, please call the Customer Contact Centre on 13 17 13

 You can also amend your booking online at Amend Bookings.

 Ask a question or see the Top FAQ menu below.

  
   
   

If our FAQs do not answer your enquiry, please fill out the feedback form below.

FEEDBACK FORM

Enquiries and feedback can be submitted using the below form. We will endeavour to respond to your feedback within 15 business days.

Please call the Customer Contact Centre on 13 17 13 for booking related matters.

You can also amend your booking online at Amend Bookings.



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*Category   

*Name 
*Email 
Additional Email 
Phone 
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Origin Port   
Destination Port 
Flight No 
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*Feedback/Enquiries 
 
 



    To provide supporting documentation, you may:
  1. Fax to 02 9023 3599 and quote your Reference Number on it (which will be given to you after you submit your form).
  2. Click on browse and attach the file from you computer
  • Attach Supporting Document(doc,rtf and pdf format only) Max size 4 MB each

 
   
 

 


Please refer to our Privacy Policy when submitting feedback or making enquiries. This policy provides details of how your personal information will be handled.