Products, Services & Promotions

Amend Bookings

Redeem Flight

Web Check-in

Print Invoices

Rex Flyer

Rex Lounge

Rex Collection

Rex Holidays

Rex Partners

Rex Charter

Backpacker

Amend your bookings online and enjoy up to 66% discount off the admin fees charged at the Customer Contact Centre. If your online transaction is unsuccessful, please try again later as changes made via the phone will incur full admin fees.

Enter your booking reference, first name and last name to retrieve your booking.

Booking Reference

First Name

Last Name

AMEND BOOKINGS FAQ - Read the list for more help.

What are the available features?

Web Check-in

Rebooking a flight that was cancelled for future use

Amend Name

Print Invoices

Add Special Requirements

Amend Flight Date & Time

You can amend your flight date & time if it is processed within the stipulated time frame as stated by the fare rules of your ticket.

In the event that your fare category is not available, you will have to pay the fare differential to access to the next best fare.

For Rex Flex & Rex Biz, these changes can be done at no charge. For all other fare types (Rex Saver, Net, Senior & Child), each change will be charged an admin fee. Currently there is a 66% discount on the admin fee that is being charged at the Customer Contact Centre if amendment is done online.

Cancel Flight for Future Use

All bookings can be cancelled for future use if it is processed within the stipulated time frame as stated by the fare rules of your ticket.

For Rex Flex & Rex Biz, your ticket can be cancelled for future use at no charge but travel must be completed within one year from the original ticket issue date.

For all other fare types (Rex Saver, Net, Senior & Child), each cancellation will be charged an admin fee. Currently there is a 66% discount on the admin fee that is being charged at the Customer Contact Centre if amendment is done online.

Cancel and Refund

This feature is only available for Rex Flex & Rex Biz bookings. Your ticket will be cancelled and the full fare refunded if it is processed within the stipulated time frame as stated by the fare rules of your ticket.

There is no charge for Rex Flex fares to cancel and refund but there is an admin fee for Rex Biz. Currently there is a 66% discount on the admin fee that is being charged at the Customer Contact Centre if amendment is done online.